Private aviation
Private jet charter, answered plainly
The questions people actually ask before a first charter โ including the ones where the honest answer is that chartering is the wrong choice.
10 questions
Where an answer summarises a policy, the policy page itself governs. Our fees are on the fees and charges page and what happens when a trip changes is in the refund policy.
Do you own the aircraft you charter?
No. We are a charter broker: we arrange flights operated by licensed air carriers, and every quote names the operator, the aircraft type and the registration once it is assigned. We do not own, operate or crew aircraft. Any company telling you about 'our fleet' while acting as a broker is describing something that does not exist.
How is a private charter priced?
Per aircraft per leg, not per seat. The price is built from the operator's hourly rate for the flight time, plus positioning โ flying the aircraft to you and away again โ plus crew duty and any overnight, landing and handling at both ends, and applicable taxes. Positioning is usually the largest variable and the main reason two quotes for the same flight can differ substantially.
Is chartering cheaper than buying business-class seats?
Usually not, and we will tell you when it is not. Charter can become competitive on a short leg with a group of six or more, on a route with no convenient scheduled service, or on a same-day return where the alternative is an overnight stay. On a single traveller flying a well-served route it very rarely is.
What is an empty leg?
An aircraft repositioning without passengers โ flying to collect a charter, or flying home after one. Because the flight is happening anyway, operators sell these at a discount. The trade-off is real: the date, the time and the route are the operator's, they can change or disappear at short notice, and they are only worth pursuing if your plans genuinely bend around the aircraft.
How far in advance do I need to book?
It depends on the leg and the season far more than on a general rule, so we will not quote you a headline response time. A midweek domestic light jet can often be arranged inside a day. Nice in event season, Geneva on a winter Saturday, or anywhere over a major holiday can be constrained weeks out โ usually by airport slots and parking rather than by aircraft availability.
What identification and documents do I need?
The same as any other flight. Passports and visas apply exactly as they do on a scheduled service for international travel, and customs and immigration must be notified in advance. Flying privately changes where you are processed, not whether you are.
Can I take pets?
Often, and usually in the cabin, but it is the operator's decision for each aircraft and it is never automatic. Country import rules apply in full and some destinations require paperwork weeks ahead. We confirm it with the operator before you commit rather than on the day.
What happens if the aircraft goes technical?
The operator is responsible for providing the flight, and in practice will look for a replacement aircraft. That is not instant and it is not guaranteed. What we do is put the specific terms for your charter in front of you before you pay, so you know what you are entitled to rather than discovering it at the FBO.
How much baggage can I actually take?
Less than the seat count suggests, and this is the most common misunderstanding in charter. Baggage volume, not passenger count, is what forces a category upgrade most often โ particularly with ski or golf equipment. Tell us what you are carrying and we will size the aircraft to it, because discovering it at the aircraft is expensive.
Can you arrange one-way charter?
Yes. Be aware that a one-way charter is not half the price of a return: the aircraft still has to get back or on to its next job, and that positioning is part of what you are paying for. Where a route is a common repositioning corridor, an empty leg may be a genuinely cheaper way to fly it one-way.
Something not covered here? Ask us directly on the contact page, or send the trip and we will answer it alongside the quote. We would rather answer a hard question before you book than after.
